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Our Mission Statement

The mission of Key BPO is to provide superior business processing solutions and services that will enhance the productivity and efficiency of our clients

Contact Us

(876) 465 0887
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Excellence Is In Our DNA

We exceed expectations and strive with determination to be great at what we do. We value outstanding results – they’re a source of pride. We encourage recognition and reward of high performers as part of our ever maturing culture.

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Data Analytics

We rely on data to drive efficiency, client satisfaction and innovation. We analyze the data coming out of processes in real time with the ability to turn on a dime. Process updates are done weekly.

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Cutting Edge Tech

Key BPO uses the most cutting edge technology in all areas of our IT infrastructure. With a CEO having a background in computing, the company is built from the ground up on digitization.

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Cost Effective and Innovative Solutions to Meet Your Needs

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Client Support
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Sales
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Virtual Assistant
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Social Media Management
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Top Quality Client Care Agents

We do what it takes to keep our clients and their customers happy. We are laser focused on improving your customer’s experience.

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We Help To Keep You Focused

Keep focused on growing your core business while Key BPO manages the mundane day to day processes. In other words, focus on steering, we will keep the tyres going.

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Using Data To Improve

We don’t just do the work, we try to improve it. We have a team of business analysts that constantly looks into improving the outsourced process, refining as we go along.

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Reporting Is Key

We help you to hold us accountable. We provide visualization and statistics on our daily activities – some that you may not even have thought about requesting.

What Sets Us Apart?

There are many options to choose from when it comes to outsourcing your business, but why choose Key BPO? See our four pillars of strength below

We have a strong management and delivery team

Top Quality Information Security

Constant business process optimization

Strong focus on data analysis, reporting and visualization

Let Us Help You Achieve Your Business Goals

Outsource to Jamaica Conference – Jamaica’s strength as an outsourcing hub
Improve Your Customer Experience

Our sole focus at Key BPO is to ensure your customers are happy. Whether it be your internal or external customers, we just want to ensure your hang up, log out or close out smiling.

Optimize Your Business Processes

We not only work with the processes supplied – we try to improve it. Improve it with the main aim of making the end customer happy. In doing that sometimes, we save you a lot of money.

Focus On Growing Your Core Business

We will manage the mundane work, we will take care of the dirty jobs. Focus on business growth. We are experts at what we do and we know you are experts at what you do, focus on your strengths, leave the rest to us.

Reduce Your Expenses

Reduce the additional overheads that comes with building out entire teams and processes. We have it all ready to go.

We Manage Your Customer Experience Through All Available Digital Channels

Voice
Chat
Email
Social Media