Our Services - Key BPO

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Our Services

Explore Our Service Offerings

Inbound Support Services

Inbound Sales
Customer Support
Dispatch Services
Emergency Call Center Services

Relationship Management Services
Virtual Receptionist and Assistants
Live Chat
Order Management

Outbound Support Services

Lead Generation
Appointment Scheduling
Debt Recovery/Collections
Market Intelligence/Survey

Direct Mail Follow-up
Seminar Population
Up Sell/Cross Sell Campaigns

Virtual Assistance

Client Calls & Follow-up
Travel Planning
Data Entry/Transcription
Data Analysis
Bookkeeping

Meeting Minutes Management
Calendar Management
Email Management
Lifestyle Management
Interview Setup

Social Media Management

Post Scheduling
Graphics Design and Posting
Social Media Poll Management
Message Scheduling in ManyChat
Social Media Ad Maintenance

Technology Support

Helpdesk Support
3rd Party Software Troubleshooting
Remote Desktop Troubleshooting
Consumer Tech Support
Product Installation and Activation

Software Development

Software Consulting
Custom Software Development
Dev/DevOps Team Augmentation
Enterprise System Development

How We Work

We take pride in providing top quality service to each and every client. Our process with each client is consistent with our mission and commitment to excellence. That commitment to excellence has defined our three pronged approach to client satisfaction.

Continuous knowledge of your business (training)

Continuous assessment of our output (measurement)

Continuous improvement for better outcomes (enhancement)